Job Title: IT Support Expert
Industry: IT/Computers – Software
Career Level: Management
Job Location: Dubai, Sharjah
Salary: AED 3501-4000
Experience: 1 – 2 Years
Job Type: Full Time
Address: 27th Street, Dubai
Listed: May 1, 2024, 2:54 pm
Expires: 29 days, 18 hours
Description:
As an IT Support Expert in the IT/Software industry, you provide technical assistance and support to users encountering hardware, software, or other computer-related equipment issues. Below are critical aspects of this role:
Responsibilities:
1. Help Desk Support:
- Respond to technical inquiries and requests via phone, email, or in person.
- Troubleshoot problems, diagnose issues, and provide solutions or guidance to users facing technical difficulties.
2. Hardware and Software Troubleshooting:
- Identify and resolve hardware and software issues, including malfunctioning computers, printers, or software applications.
- Diagnose hardware problems, reinstall software, or update drivers as needed.
3. Installation and Configuration:
- Install, configure, and upgrade computer hardware, software, and peripherals.
- Set up new computers, install operating systems and software applications, and configure network settings.
4. Network Support:
- Assist with network-related issues such as connectivity problems and wireless network setup.
- Troubleshoot network devices like routers and switches and monitor network performance and security.
Requirements:
- Only applicants residing in the UAE
- Proficient in email/WhatsApp communication
This position, located in Dubai/Sharjah, offers a salary of AED 3500 to AED 4500.
Contact No: 0523941520
Email: [email protected]
Intrested