IT Support Expert | Salary: AED 3501-4000 | Job Location: Dubai

Job Title: IT Support Expert
Industry: IT/Computers – Software
Career Level: Management
Job Location: Dubai, Sharjah
Salary: AED 3501-4000
Experience: 1 – 2 Years
Job Type: Full Time
Address: 27th Street, Dubai
Listed: May 1, 2024, 2:54 pm
Expires: 29 days, 18 hours

Description:
As an IT Support Expert in the IT/Software industry, you provide technical assistance and support to users encountering hardware, software, or other computer-related equipment issues. Below are critical aspects of this role:

Responsibilities:

1. Help Desk Support:

Respond to technical inquiries and requests via phone, email, or in person.
Troubleshoot problems, diagnose issues, and provide solutions or guidance to users facing technical difficulties.

2. Hardware and Software Troubleshooting:

Identify and resolve hardware and software issues, including malfunctioning computers, printers, or software applications.
Diagnose hardware problems, reinstall software, or update drivers as needed.

3. Installation and Configuration:

Install, configure, and upgrade computer hardware, software, and peripherals.
Set up new computers, install operating systems and software applications, and configure network settings.

4. Network Support:

Assist with network-related issues such as connectivity problems and wireless network setup.
Troubleshoot network devices like routers and switches and monitor network performance and security.

Requirements: