16000 Dirhams Salary: Service Desk Analyst Vacancy

Service Desk Analyst Vacancy

وظيفه: Service Desk Analyst
اسم الشركة: ألفا داتا للتوظيف

Contract Duration: 2 Years – Extendable
مرتب: 16,000 AED


  • Bachelor’s degree in computer sciences or related fields
  • 5 years’ work experience in service desk/customer services
  • Experience in IT Service Management and ITIL framework/processes
  • Experience in handling and managing SLAs
  • Awareness of ITIL Foundation.
  • Experience in using CRM/ITSM/ticketing tools
  • مهارات اتصال ممتازة
  • Knowledge of Internet surfing, search engines, etc.

معلومات الاتصال: If you meet the qualifications and are interested in this position, please send your application to [email protected].

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